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Mojang Support Does Not Disable Sec. Ques. after providing TID?

Discussion in 'Other' started by Sewing, Jan 11, 2017.

  1. Sewing

    Sewing New Member

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    Hello, I'm sorry if there are many threads alike, but I'd like to know if it's possible to have my Mojang security questions removed through Support?

    I read some internet posts on it, I sent the request providing my TID, but the agent responded by telling me "That is not possible".

    By "providing my TID" I mean I have given it as a copy-paste and not a photo or anything of that sort.

    Any help?
     
    Last edited: Jan 11, 2017
  2. Andrew

    Andrew Design is intelligence made visible. Supreme Premium

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    Change the email of the account then dispute the email change, your security questions should be disabled.
    No problem.
     
    • Agree Agree x 1
  3. Sewing

    Sewing New Member

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    Thanks for replying, sorry for seeming to ask childish questions but what does "dispute the email change" entail?
     
  4. Andrew

    Andrew Design is intelligence made visible. Supreme Premium

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    once u change email on the old email u should get an email click on the link on that email then click dispute
     
  5. Sewing

    Sewing New Member

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    Oh my god, thank you so much. Just managed to disable them without Support's aid. Thanks man!
     
  6. Andrew

    Andrew Design is intelligence made visible. Supreme Premium

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    No problem.