It's concerning to me that you made this account, dropped that one message, and now haven't been seen since.
Seems fishy to me.
The WORST hosting company I've bought from. Their prices are truly too good to be true. Our server purchased web hosting, Discord bot hosting, and MC hosting all from HeavyNode. The server was only 2 GB to test out the quality of the hosting company, and it was UNBEARABLE. The server constantly crashed after any mediocre WorldEdit operation, and the TPS was far below 20. We requested a refund, and was quickly granted our money back, but the support team did not hesitate to explain that the lag was because we did not buy their top plan, and were running a high-intensive server, when we were just running Vanilla.
We moved to MCProhosting, who do indeed have very steep prices, but it is worth it. In a comparable plan in terms of memory and ram, our server runs flawlessly, meaning the problem with the lag was not with our playing on the server but rather their subpar hardware.
As for the webhosting, it was sufficient for a while, but when we needed FTP credentials, it took 2 days for their Support Team to respond with the info. Then, the website broke unexpectedly, right after we requested our refund for our Minecraft server. I'm not making claims, but that's suspicious to me. Anyways, we requested support and their team responded that it is out of their scope of support and that we should upgrade our plan for increased support, yet we already were on the topmost plan, showing that they pasted a generic response without reading our problem or looking into our info.
As for the Discord bot hosting, it was sufficient at first too, but came with no information on limitations or usage, so even for our experienced system administrators, it was a lot of guessing and testing to get our bot setup on the server.
Continuing, our website was broken for over a week, and our support tickets were ignored. We finally requested our money back again, and they responded by banning our account from creating tickets. We tried joining their Discord server for more explanation, but we were instantly banned from the server without even saying a word. We tried friending a support rep but it was declined.
The support team, which quite literally seems to only be one person (a Rodrigo), is horrendous. There is no sense of respect, expertise, or care in regards to their relations with customers.
Do not believe all of the vouches posted here, I'd be surprised if they were truly real. Do not purchase anything from this server hosting company. They will provide services that aren't even worth their low prices.
Do more research on other hosting companies, but once again, we went with MCProhosting.
EDIT: went on their discord on a different account to show them this review (posted on another site as well) and tell potential customers to reach out to me for my personal experience and was quickly banned
seems they are hiding truthful testimonials and refuse to rectify their mistakes.
this company has to be the most unprofessional organization I've dealt with.